Duplicate Emails on Blackberry Handheld Devices

I have seen a number of cases that users have gone to the carriers web site and configured their BES-enabled email account for their device, which has resulted in them receiving duplicate emails.

To resolve this issue:


1. From the main menu scroll to the icon labeled 'Blackberry Setup'
2. Scroll to the icon labeled 'Personal E-mail Set-up' (this will launch a web link to the carriers Blackberry site)
3. Under 'Services' click on 'Email Accounts' (click on open if menu pops up)
4. Locate the Harris.com email address and click on 'Delete' for that account.