When a user is seeing duplicate email messages on their Blackberry device it is common that the user has setup email for their BES account from the carrier website.
To remove this account from the device:
From the main menu scroll to the icon labeled 'Personal Email Setup,' this will open a link to the carriers Blackberry site.
Under Services click on Email Accounts (Click on open if a menu pops up)
Have the user locate the corporate email address and click Delete.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment